‘Realness’ in Chatbots: Establishing Quantifiable Criteria
Article Status
Published
Authors/contributors
- Hutchison, David (Series Editor)
- Kanade, Takeo (Series Editor)
- Kittler, Josef (Series Editor)
- Kleinberg, Jon M. (Series Editor)
- Mattern, Friedemann (Series Editor)
- Mitchell, John C. (Series Editor)
- Naor, Moni (Series Editor)
- Nierstrasz, Oscar (Series Editor)
- Pandu Rangan, C. (Series Editor)
- Steffen, Bernhard (Series Editor)
- Sudan, Madhu (Series Editor)
- Terzopoulos, Demetri (Series Editor)
- Tygar, Doug (Series Editor)
- Vardi, Moshe Y. (Series Editor)
- Weikum, Gerhard (Series Editor)
- Kurosu, Masaaki (Editor)
- Morrissey, Kellie (Author)
- Kirakowski, Jurek (Author)
Title
‘Realness’ in Chatbots: Establishing Quantifiable Criteria
Book Title
Human-Computer Interaction. Interaction Modalities and Techniques
Volume
8007
Place
Berlin, Heidelberg
Publisher
Springer Berlin Heidelberg
Date
2013
Pages
87-96
Language
en
ISBN
978-3-642-39329-7 978-3-642-39330-3
Short Title
‘Realness’ in Chatbots
Accessed
13/03/2024, 18:29
Library Catalogue
DOI.org (Crossref)
Extra
Series Title: Lecture Notes in Computer Science
DOI: 10.1007/978-3-642-39330-3_10
<AI Smry>: The aim of this research is to generate measurable evaluation criteria acceptable to chatbot users, resulting in four subscales with strong reliability which discriminated well between the two categories of chatbots.
Citation
Morrissey, K., & Kirakowski, J. (2013). ‘Realness’ in Chatbots: Establishing Quantifiable Criteria. In M. Kurosu (Ed.), Human-Computer Interaction. Interaction Modalities and Techniques (Vol. 8007, pp. 87–96). Springer Berlin Heidelberg. https://doi.org/10.1007/978-3-642-39330-3_10
Technical methods
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